Lash Care International T‘s & C’s

Detailed Description of Goods & Services

Lash Care International is a business in the Lash Care industry that specialises in quality lash after care products.

Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 3-5 days and delivery confirmed by way of courier.

Return & Refunds Policy

The provision of goods and services by Lash Care International is subject to availability. In cases of unavailability, Lash Care International will refund the client in full within 30 days.

Returns are allowed within 7 days of purchase for unopened products only.

Customer Privacy Policy

Lash Care International shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment Options Accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Lash Care International bank account, the details of which will be provided on request.

Credit Card Acquiring & Security

Credit card transactions will be acquired for Lash Care International via PayU (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayU uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to to view their security certificate and security policy.

Customer Details Separate from Card Details

Customer details will be stored by Lash Care International separately from card details which are entered by the client on PayU’s secure site. For more detail on PayU refer to

Merchant Outlet Country & Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


Lash Care International takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Lash Care International chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


Lash Care International may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by private company Lash Care International based in South Africa trading as Lash Care International and with registration number 2016/527511/07 and Director Jacqui McMillen

Lash Care International Contact Details

Email:      Telephone:   +27 82 555 9278